The 2016 REP Convention was held along the scenic Choptank River at the Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina in Cambridge, MD from April 8-10. The SMO, PEH and Dash In retailers and guests joined the Retail Marketing Staff for a fun and informational weekend that included the launch of the REP Mobile app and a tradeshow experience.
The mission: “Applied Customer Connections”; enabling outstanding customer experiences through engagement, education and appreciation.
Hands on Profit Drivers hosted by Shell and Exxon drove home the importance of loyalty and technology, in a fun and interactive way and trade show vendors supported the mission with profit driving, image enhancing products and services retailers need and want. The Friday night APPlication Lounge, provided the perfect environment for relaxing, sharing experiences, and celebrating relationships with mood lighting and music, massages, Oxygen Bars, cigar lounge and s’more’s by the fire. Business meetings and breakout sessions focused on exploring current trends in the fuel and convenience industry, profiling successful retailers, and introducing the customer centric culture while weaving in technology via the REP mobile app.
Bruce Carlettini, Dash In Retail Area Manager, was recognized with the final award of the evening, Area Manager of the Year, in recognition of exceptional performance throughout 2015 in supporting the Delaware market Dash In locations
Special thanks to our Sponsors, vendors, brands and The Wills Group team members for executing a successful convention weekend!
Retailers with the Greatest Merchandise
& Fuel Sales Gains:
Susmita Parekh Bryantown Shell +41% Gasoline
Praveen Jain Hospital Drive Shell +52% Gasoline
Mohammad Anar & Claymont Exxon +36% Gasoline
Khuda Bakhsh Brandywine Shell +58% Gasoline
Shoukat & Tariq Andres Shell Service +18% Gasoline
Choudhry, Zahid &
Lobsang Wangkang Executive Shell +20% Gasoline
Nazir Ahmad Route 198 Shell +51% Gasoline
Charles Burge Montgomery Village Shell +62% Gasoline
Birinder Rana & Matthews Road Dash In +28% Merchandise
Taj Khan Ashland Dash In +38% Merchandise
Narinder Singh Main Street Dash In +68% Merchandise
2015 Circle of Excellence
Those retailers who stood out as true brand ambassadors excelling in all business areas, customer focus, growth and compliance:
Malinda & James Suon
MSS Food Mart
Christina Dash In
Newport Exxon Carwash
Montgomery Village Shell
Bob & Nick Patel
Queens Chapel Dash In Swapna Sripada
Elkridge Dash In